Customer Service Position

We’re looking for a reliable, thoughtful person to help with customer service at Gravel.

This is a part-time position, approximately 10 hours per week. The role will primarily involve helping customers through email and other support channels, answering questions, solving order issues, and making sure customers have a good experience with Gravel.

We’re looking for someone who communicates clearly, has good judgment, is dependable, and can work independently. Previous customer service experience is helpful, but strong communication skills and the ability to solve problems are especially important.

The application should only take a few minutes. We’ll review submissions and reach out directly to applicants we’d like to speak with.

Position details:

• Approximately 10 hours per week
  
• Remote
• Customer support through email, chat, social media, and occasional phone support
• Some weekend or holiday availability may occasionally be needed

Interested? Complete the application below.